Utilities/Water Department

The City of Canton Utilities Department provides billing services for residential and commercial water, sewer, stormwater, solid waste and recycling services.

Here you’ll find information about paying your water bill, setting up or transferring service, links to department forms, service request and other useful information. Please remember that senior citizens (age 62 and older) are eligible for discounted garbage service.

Water Quality Reports

The City of Canton Utility Department is proud of the fine drinking water it provides.  Our annual water quality report shows the sources of our water and lists the results of standard testing.

We are proud to report that the water provided by City of Canton Utility Department meets or exceeds established water quality standards.

Click here to view the City’s Annual Water Quality Report.

Water & Sewer Rates


Click here to view our current water & sewer rates.

Contact us


Need help?

Simply call us at 770.704.1502, Monday-Friday 8am-5pm.

Paying Your Bill


How Can I Pay My Bill?

Online, In Person, Draft, Mail, or After Hours Drop Box at
151 Elizabeth St, Canton Ga 30114

After Hours Emergency Contact


After-hours emergency or water quality issues please contact the Water Department at 770-479-2392 regarding leaks or main breaks.

Establishing Water, Sewer or Garbage Service with the City of Canton


To establish service with the City please complete the online form, email us at water@cantonga.gov or call us at 770.704.1502.                

Recycling Programs


Click here to learn about the current recycling initiatives the City offers.

To Stop Your Service


To discontinue service or temporarily sign out of your Irrigation Service with the City of Canton please complete this online form.


Other Service Quick Links


Has Your Service Been Interrupted?


If your service has been interrupted:
You will need to call our office at


Water Restrictions

The City of Canton follows the restrictions set forth by the Environmental Protection Division. Click here for more info. 

Note: Cherokee County and the City of Canton are under a Drought Response Level 1:  click here for more info

 Emergency Alerts


Click here to sign up for CodeRED to receive boil water advisories, weather emergencies, street closures and more.


Customer Service Manager


Linda Buchanan