City of Canton Operations Update for March 16 to March 27

The City of Canton will be making some operational adjustments for the next two weeks to safely serve our community and ensure the health and welfare of our citizens, customers and employees. As such, City Hall (110 Academy Street), the Public Safety & Municipal Court Complex (151 Elizabeth Street), and our Public Works Facility (2525 Ridge Road) will be closed to the public beginning Monday, March 16 through Friday, March 27, 2020. Information about the City's roll-off site is below. During this time, customers will still be able to work with staff by phone, email and of course utilizing the City's website. 

The Utility Department staff will continue to serve customers using non-face-to-face forms of business communication during this time. Customers may reach the Utility Department by calling 770-704-1502. New utility service can be started online here. Applications to discontinue services can be started online here. You may always visit the City website at for more information. Customers may pay their utility bills online, call the utility department for instructions to set up autodraft from checking accounts, or utilize the drive up drop box at 110 Academy Street. The City will waive all penalties and will not disconnect services through April 15 due to the COVID19 Pandemic.

The City of Canton Roll-off Site for Residents will remain open as normal from 7 a.m. to 4 p.m. on Monday, Tuesday, Thursday, Friday and Saturday (closed 1 p.m. to 2 p.m. for lunch). If you utilize this site, please hold your drivers license up to the inside of the window for our attendant. We will not be assisting in unloading vehicles. 

The Municipal Court office is available by phone at 770-704-1546 and citations may be paid online here. Court dates for March are being reset for April. Those cases impacted will receive a letter from the Municipal Court with additional information.

Business Licenses may be renewed online here and you may reach the Community Service Customer Counter by phone at 770-704-1517. For information on Building Inspections and Permits, please visit here.

Individuals that need an accident report from the Police Department may do so here. For emergencies or to file a report, please contact 911. For all other items, please call 770-720-4883 or email

For all other services, please reach out to the main number at 770-704-1500 or utilize our website You may also email us at

We will continue to monitor health advisories and any requirements placed upon local governments by the Georgia Department of Public Health. To keep up to date on current health related information, we encourage you to visit one of the websites listed below. 
Georgia Department of Public Health:
Center for Disease Control:
World Health Organization:
The City of Canton is here to serve its residents and businesses and will continue to update information on its website ( and via social media (Facebook, Twitter, Instagram).